HELP & SUPPORT

We’re on hand to help. Use this section to find further information about our services and our commitments to you.

To help you, we’ve put together a series of guides and explainers that detail what you can expect from working with us to improve your home. If you have any questions at all, please reach out to a member of our team and they’ll be happy to discuss things in more detail.

What Happens Next?

WHAT HAPPENS NEXT?

Learn about how your project will progress and who’ll be involved in delivering a perfect installation.

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UK Manufacture

UK MANUFACTURE

Find out about our UK manufacturing partner and how we work with them to develop our exclusive product ranges.

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Installation Focus

INSTALLATION FOCUS

Our skilled installers work carefully to ensure minimum disruption to your home and an expert finish.

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Trent Valley Aftercare Service

AFTERCARE SERVICE

We have a dedicated team of aftercare specialists who are on hand to help.

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Trent Valley Guarantee

OUR GUARANTEE

Everyone at Trent Valley is proud to stand behind our market-leading 20 Year Guarantee that provides homeowners with a lifetime of reassurance.

VIEW OUR GUARANTEE
Helpful Guides

HELPFUL GUIDES

We’ve created a series of helpful guides that cover everything, from cleaning manuals through general industry advice.

VIEW OUR GUIDES
FAQs

FAQs

Our FAQs section contains answers to some of the most commonly-asked questions posed about our products and services.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

We are extremely proud of our reputation across Derbyshire and the East Midlands. See first-hand accounts from people who’ve improved their home with Trent Valley Windows.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

Please get in touch with a member of our team here to request a service visit. We look forward to helping you out.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 0115 959 8000.

Our friendly team will be pleased to help with any questions you may have.